30% OFF with code BLACKFRIDAY30 through 11/28

Returns and Exchanges

Return Policy

If you are not completely satisfied with your purchase, simply send it back to us within 30 days of the invoice date.
Email us or call (800) 542-3134 ext. 0 or (845) 279- 8244 to receive an RA number. DO NOT mail items in without a RA number.
Please provide us with the following contact information with your item for return:

  • Copy Of Original Invoice
  • Name
  • Email
  • Phone number
  • Return address

Credits will be issued to the original form of payment within 5-10 business days of our receipt. Please be aware that we will not refund any shipping costs.

Repairs

Have an item in need of repair? Anne Koplik will repair jewelry free of charge if reported within 7 days of delivery from AnneKoplik.com. After 7 days, there is a minimum repair fee of $7 per item depending on the item, plus shipping costs.

We will do our best to repair any jewelry to its original state but due to available materials modifications may need to be made. If any materials are not available we will notify you.
Email us or call (800) 542-3134 ext. 0 or (845) 279- 8244 to receive a RA number. DO NOT mail repairs in without a RA number.
Please provide us with the following contact information with your repair:

  • Name
  • Email
  • Phone number
  • Return address

Please allow 2 to 3 weeks for repairs.

0